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Whimsy Candles will charge actual shipping costs to your order - no handling fees.

If you receive a damaged package please contact us. All packages are insured for the total purchase price.

Your business is very much appreciated. Please feel free to contact us if you have any problems, questions, or concerns. Your satisfaction is the key to our success.

Whimsy Candles gladly accepts all major credit cards including Visa, Mastercard, Discover as well as Cash, Money Order or Check. Secure online transactions are managed by CCNow. All credit card information and personal information is transferred via CCNow's Secure Socket Layer (SSL) to insure complete privacy.

If you are uncomfortable with completing an online transaction, please contact us and provide us with your order. We will gladly send you an invoice with payment information for the items you request and the payment can be sent through regular U.S. Mail.

Any check that is returned for any reason will incur a $25.00 service charge in addition to the dollar amount of the check. If the check remains unpaid, it will be turned over to the appropriate authorities.

Personal information shared with Whimsy Candles will not be sold, rented or given away under any circumstances. All credit card information and personal information is transferred via CCNow's Secure Socket Layer (SSL) to insure complete privacy.

Personal information includes all information that is necessary to complete an order with Whimsy Candles.

Whimsy Candles does not mass produce candles and all candles are poured fresh, by us, when you order. Please allow us sufficient time to ship your order.

If you have a specific question about your order, do not hesitate to contact us.

Please contact us to arrange an appointment for order pick-up.

Copyright © 2006-2008 Whimsy Candles | 423/245-3425 | 423/245-6825